Privacy Policy
Our Commitment To Privacy
Your privacy is important to us! Plateautours.com respects your right of privacy and is highly protected the security of your privacy information from the use of our website. To better protect your privacy we provide this privacy statement describing our security measures and how your personal information you offer to us is collected and processed.
The Information We Collect
Any personal or business data is provided voluntarily by you that you may be able to make an enquiries, register, complete forms, send e-mails, and place orders for travel services and similar situations in which you have chosen to provide the information to us. We may collect passive information (including cookie information) that is linked to a name or similarly specific identifier. The types of personal information we collect from you may include:
- Contact information such as name, email address, mailing address, nationality, phone number, zip code
- Billing information such as credit/debit card number, and billing address
- Passport and Visa data
- Unique Identifiers such as user name, account number
- Your interests and special requests for your food, accommodation in your trip
- Other identifying information
- Other generic, non-identifying and aggregate information
- Related information for some adventure or special interests tours such as vehicle information for overland tour with vehicles bringing by your own and camera/video camera information for filming permits ect.
The Way We Use Information
The information we collect will only be used for the purpose of managing your booking, necessary permissions and other formalities for your travel arrangements. Some of your personal information may be shared with our service partners, operation staff and other people involved in the arrangement of your travel. We do not sell, trade or share this information with outside parties without your consent. We will retain control of and responsibility for the use of any personal information you disclose to us. Following are the main ways we use of your information:
- To respond emails for customized service and offer requests. Your information helps us to get a better understand of your personal travel needs hereby design a better trip for you.
- To obtain airline tickets, train tickets and hotel bookings
- To apply for travel permits in certain regions in China (such as Tibet) and permissions/necessary travel license for some of special tours (such as overland tour)
- To improve our website and marketing efforts. We constantly strive to improve our website offerings based on the information and feedback we receive from you
- To send latest newsletters as your request. The email address you provide for us may be used to send you our newsletters about the latest tours and services while attached a detailed unsubscribe instructions at the bottom of each email if you think you don’t wish to receive it.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us.